Duties, Taxes and VAT
International orders are shipped Delivered Duty Paid (DDP), meaning duties and taxes will be calculated and displayed at checkout. Once the order lands in the destination country, no additional payment will be required to release the order. We are pleased to offer this service to our international customers for expedited delivery, so that you can enjoy your Alp N Rock goods as soon as possible!
For select countries, we are unable to ship DDP. In this case, we will ship Delivery Duties Unpaid (DDU), and duties and taxes will not be displayed at checkout. Once the order lands in the destination country, payment of taxes and duties may be required to release the order from customs
Alp N Rock is not responsible for refunding VAT and duties. You may be able to contact the shipping provider to receive a refund of these duties.